The protection of your personal data is particularly important to us. We therefore process your data exclusively on the basis of the statutory provisions (GDPR, TKG 2003). In this data protection information we inform you about the most important aspects of data processing within the framework of our website.

 

We have summarized the current status of the use of cookies and Google Analytics here for you. Further information and details on these topics can be found in the subsequent content on this page.

 

CONTACT

If you contact us via an e-mail address listed on our website, we will use the data you send solely for the purpose of processing your request (e.g. regarding purchase, sales channels, applications of our products, product information). This data will not be passed on to third parties without your consent.

 

You can withdraw your consent at any time, although we would like to point out that even after this withdraw we may continue to carry out all data processing that is necessary for the fulfillment of orders, contracts or legal obligations.

 

TRANSMISSION OF YOUR DATA TO RECIPIENTS

In order to fulfill and process your order, your data will be transmitted to companies associated with us with your consent. These companies may only use your data to the extent that you have given your consent.

Your data will only be made accessible to these companies to the extent necessary for their services. Contract processors are also subject to the strict provisions of data protection law and are bound to the processing purposes that we contractually specify for them; they may not use your data for other purposes. We make your data accessible to the following processors:

 

  • Commercial agents used by us
  • IT service providers used by us
  • Service providers in the shipping area such as couriers, post office
  • Credit institutions for the purpose of payment processing
  • Tax consultant
  • Marketing service providers such as printing works

 

RIGHTS OF DATA SUBJECTS | YOUR RIGHTS IN RELATION TO YOUR DATA

In accordance with the provisions of the EU General Data Protection Regulation, you have several rights:

 

  • Right of access by the data subject (according to Art. 15 EU General Data Protection Regulation)
  • Right to Rectification (according to Art. 16 EU General Data Protection Regulation)
  • Right to erasure (“right to be forgotten”) (according to Art. 17 EU General Data Protection Regulation)
  • Right to restriction of processing (according to Art. 18 EU General Data Protection Regulation)
  • Right to object (according to Art. 21 EU General Data Protection Regulation)

As part of the rights of those affected, please send us a corresponding request to office@long-covid-help.at . After a corresponding identity check, we will process your request in a timely manner.

 

There is a right of appeal to the supervisory authority.

 

Retention periods

Personal data is stored in the file systems of Dr. M. Baghaei within the framework of the statutory retention periods. Storage beyond the statutory retention periods may arise in individual cases.

 

LOG DATA/SERVER LOGS

Every time you access our website, usage data is transmitted by the Internet browser you use and stored in log files (server log files) on the web server we use. These files contain the following information, among other things: Name/URL of the accessed website, host name of the requesting provider, date and time of the server request, browser type and version, operating system and the URL of the previously visited page (referrer URL). IP addresses are only recorded anonymously as part of this logging. The log data is only used for statistical evaluations for the purpose of operation, security and optimization of our website. This log data is not merged with other data sources. We reserve the right to subsequently check this data if there is a justified suspicion of illegal use based on concrete indications.

 

Our hosting provider is SUNNY ROCKET MediaHouse, with whom we have concluded an order data processing contract.

 

COOKIES

We use so-called cookies on our website. These are small text files that are transferred to your browser via a web server. The information stored in cookies helps us to tailor the use of our website to individual needs and to continuously improve our offer. We never store personal data without your consent. Cookies do not damage your computer and do not contain viruses. A notice banner at the bottom of our website indicates the use of cookies. By clicking on the “Understood” link, you confirm that you are aware of the use of cookies on our website. The validity of this cookie confirmation is set to 365 days and will no longer be displayed if you visit our website again within this period (unless you have deleted the cookie by then or the page is accessed with a different browser).

 

Functional restrictions without cookies

If you generally restrict or prevent the use of cookies, certain areas and services of our website may not work as expected. Cookies that are already on your computer can be deleted at any time via the settings in your browser. The procedure for doing this varies depending on the browser.

 

Information on this and other options regarding cookies can be found on the pages of the respective browser providers: Firefox, Internet Explorer, Chrome, Safari, Opera.

 

SOCIAL MEDIA

Some of the content on our website can be shared via social networks such as Facebook, Twitter, XING, LinkedIn or Google+ in compliance with data protection regulations. We use specially generated links that contain all the information necessary for sharing.

 

The usual plug-ins and scripts provided by the social media services lead to the immediate recording and logging of your IP address and activities on the Internet as soon as a website is loaded – even if none of the buttons or links have yet been clicked. With the method we use, on the other hand, a connection to the respective social network is only established by actively clicking on a social media button. Depending on whether you are already registered there in your browser, the content can then be shared in a separate window and, if necessary, commented on in the next step.

 

We take your data protection interests into account in the area of ​​social media sharing as far as is possible given the current state of the art.

 

Please inform yourself there regularly, as the data protection regulations of Google products are constantly updated and adapted due to extended functionalities.

 

CONTACT

For your questions in connection with data protection, we are always at your disposal at office@long-covid-help.at.